Netiquette and Communication Standards
First, what you can expect from me:
- I will take all your questions, comments, and concerns seriously.
- I will respond promptly to requests for help
- if the need for help is immediate, call (or Skype me if you see me online)
- if the need is important, but you can wait for up to 24 hours, email me with my regular email addresses
- if the need is not pressing and you can wait up to 72 hours, contact me via Blackboard Mail or Discussions.
- I like to encourage interactions among everyone and do not wish to be a “sage on the stage” so I do not respond to every post of every required discussion. In other words, I do not wish to be the center of every conversation. 🙂
- I will communicate with you about your assignments within 10 days of you turning them in. If I am unable to do so, I will let you know when you can expect to receive feedback.
Next, what is expected from all of us:
First, a definition (from wikipedia):
“Netiquette (neologism, a morphological blend formed from “Internet etiquette”) is a catch-all term for the conventions of politeness and respect recognized on Usenet, in mailing lists, in live chat systems, and on other electronic forums such as Internet message boards. These conventions address the relationship between personal behavior and group phenomena, (emphasis added) and outline a dynamic set of guidelines for conduct that is conducive to pleasant, efficient and agreeable interaction.”
To that end, please follow these netiquette guidelines:
- Don’t flame. (personally attack) someone. It is possible to disagree with an idea without flaming the person espousing the idea.
- Use emoticons and acronyms (sparingly LOL) to convey your emotional intent in order to avoid misunderstandings. For example:
- to indicate that you’re smiling, use 🙂
- to indicate you’re winking / or making a joke or kidding, use 😉 or JK (Just Kidding)
- to signify you found something funny/amusing, use LOL (Laughing Out Loud)
- to signify that you’re gently expressing an opinion, use IMHO (In My Humble Opinion)
- Remember that “politeness” and “appropriateness” are culturally-defined concepts. What is considered polite or appropriate communication in one culture (educational environments are a culture as well and, as such, are also included in this statement) may be impolite or inappropriate in another. When in doubt, err on the side of uber-caution when you are composing a message. And, when reading someone else’s message, try to remember that written communication is easily misconstrued: so, if you find yourself responding poorly to someone’s message, request clarification of their meaning before you get upset and respond with a flaming message. 🙂
- Listen actively.
- Think critically. Critical thinking, grounded in intellectual integrity, is expected. In other words, seek clarity of meaning and understanding. For example:
- Question ideas, not people.
- Attempt to see things from other perspectives
- Use supporting relevant information
- Attempt to recognize and assess implications of your ideas
- Think creatively. Creative thinking is encouraged.
- Brainstorm possibilities
- Consider how to make the impossible possible (dream)
- Be supportive of ideas you don’t get (don’t understand) and try to understand them.
- Communicate assertively. A person communicates assertively by not being afraid to speak his or her mind or trying to influence others, but doing so in a way that respects the personal boundaries of others (from Wikipedia entry on assertiveness).
NMSU Grading Policy
The Grading policy for this course (CEL/EDLT 560) follows the grading policy as approved by the NMSU Faculty and Board of Regents (Proposition-10-11-12). Below is the assigned grade to NMSU GPA alignment.
Letter grade, Grade points per unit of credit
A+, 4.0, A, 4.0, A-, 3.7, B+, 3., B, 3.0, B-, 2.7, C+, 2.3, C, 2.0, C-, 2.0, D+, 1.0, D, 1.0, D-, 1.0, F, 0.0
You are responsible for Dropping or Withdrawing from this course if you find it necessary to do so.
For an Incomplete, you must provide evidence of a documented illness or family crisis that genuinely precludes your successful completion of the courses.
Plagiarism, the passing off of others’ words or ideas as your own, is unacceptable in this course and at this university. While it may be naive, I tend to think that most people end up plagiarizing because they are unfamiliar with APA or other formatting guidelines for citations and references. This course emphasizes using citations and references in the APA format to avoid plagiarism. Visit NMSU’s Plagiarism and Best Practices to Avoid Plagiarism sites for some excellent resources on avoiding plagiarism. Here is the Curriculum and Instruction Statement on Plagiarism.
“Plagiarism is using another person’s work without acknowledgment, making it appear to be one’s own. Any ideas, words, pictures or other intellectual content, taken from another source must be acknowledged in a citation that gives credit to the source.
This is true no matter where the material comes from, including the internet, other students’ work, unpublished materials, or oral sources. Intentional and unintentional instances of plagiarism are considered instances of academic misconduct. It is the responsibility of the student submitting the work in question to know, understand and comply with this policy.”
It is the policy of the Department of Curriculum & Instruction that students found to have committed an act of plagiarism, one or more of the following consequences will occur; and, a written statement outlining the offense and consequences will be placed in the student’s permanent file by the Department Head/Hearing Officer.
- Failure of the course assignment;
- Failure of the course;
- Academic suspension for one or two semesters;
- Dismissal or expulsion from the program.
There is no statute of limitations for an act of plagiarism. Once committed, a student can be held accountable at any time even after the semester has ended.
All students and instructors are obliged to follow the procedure for documenting the offense as described in the Student Handbook.
Americans with Disabilities Act & Title IX Resources
Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act Amendments Act (ADAAA) covers issues relating to disability and accommodations. If a student has questions or needs an accommodation in the classroom (all medical information is treated confidentially), contact:
Trudy Luken, Director
Student Accessibility Services (SAS) – Corbett Center Student Union, Rm. 208 Phone: (575) 646-6840 E-mail: firstname.lastname@example.org
NMSU policy prohibits discrimination on the basis of age, ancestry, color, disability, gender identity, genetic information, national origin, race, religion, retaliation, serious medical condition, sex, sexual orientation, spousal affiliation and protected veterans status. Furthermore, Title IX prohibits sex discrimination to include sexual misconduct: sexual violence (sexual assault, rape), sexual harassment and retaliation.
For more information on discrimination issues, Title IX, Campus SaVE Act, NMSU Policy Chapter 3.25, NMSU’s complaint process, or to file a complaint contact:
Lauri Millot, Director and Title IX Coordinator
Agustin Diaz, Associate Director, Title IX Deputy Coordinator
Office of Institutional Equity (OIE) – O’Loughlin House, 1130 University Avenue Phone: (575) 646-3635 E-mail: email@example.com
Other NMSU Resources:
NMSU Police Department:(575) 646-3311
NMSU Police Victim Services:(575) 646-3424
NMSU Counseling Center:(575) 646-2731
NMSU Dean of Students: (575) 646-1722
For Any On-campus Emergencies: 911
Accessibility of eLearning Tools
Section 508 of the Rehabilitation Act
In 1998, Congress amended the Rehabilitation Act of 1973 to require Federal agencies to make their electronic and information technology (EIT) accessible to people with disabilities. Inaccessible technology interferes with an ability to obtain and use information quickly and easily. Section 508 was enacted to eliminate barriers in information technology, open new opportunities for people with disabilities, and encourage development of technologies that will help achieve these goals. The law applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology. Under Section 508 (29 U.S.C. ‘794 d), agencies must give disabled employees and members of the public access to information that is comparable to access available to others.
~Retrieved from Section 508 of the Rehabilitation Act
A Voluntary Product Accessibility Template, or VPAT, is a standardized form developed by the Information Technology Industry Council to show how a software product meets key regulations of Section 508 of the Rehabilitation Act. These are the VPATS for the primary eLearning tools in this course.
- Canvas Accessibility Standards and Help resources
- Canvas-compatible Screen Readers: VoiceOver (Mac), JAWS (PC)
- Adobe Products: Section 508 VPATs for (Adobe Connect 9, Adobe Acrobat, and more)
- Apple Products: Section 508 VPATs for (Safari Web Browser, Mac OS X, and more)
- Microsoft Products: Section 508 VPATs for (Internet Explorer, Office, Skype, and more)
- Google Products: Section 508 VPATs for (Google Earth, Chrome Web Browser, Google Docs, Google Classroom, and more)
- Firefox Web Browser: Section 508 VPAT (version 3.5 and up)
- YouTube Accessibility Help
Learning Management System (CANVAS) Accessibility Statement
Canvas provides a user experience that is easy, simple, and intuitive. Special attention has been paid to making Canvas screen-readable. The Rich Content Editor encourages users to create universally accessible content. Canvas is designed to allow limited customization of colors and schemes to be accessible for all users. The National Federation of the Blind granted Canvas the Gold Level Web Certification in 2010.
Find more information here go to the Instructure VPAT page.
In addition to the primary eLearning tools discussed previously, this course demonstrates and provides support for the use of a variety of emerging technologies. Here is the accessibility information for three of the primary additional tools:
- Skype provides brief FAQ instruction in the Help forum about turning on keyboard navigation or screen reader mode through the menu items Tools > Accessibility.
- Twitter does not have accessibility information available. Of interest is the development of an app called Easy Chirp. This app is designed to make Twitter a more accessible tool. In April 2013, the creator conducted a Kickstarter campaign to develop Easy Chirp 2 and was successfully in achieving the funding goal.
We take protecting and honoring your privacy very seriously at NMSU. Please note that several software and technology materials are used in the course. Their privacy policies are noted below.
- Canvas Privacy Policies
- SoftChalk Privacy Policies
- YouTube Privacy Guidelines
- Adobe Reader 11 Voluntary Product Accessibility Template
- FireFox Browser Statement
- Chrome and other Google Products
- Microsoft Products
- Safari Browser and other Apple Products
NMSU Technology Support for Learners
The ICT Customer Service Center is equipped to deal with all of your information technology (IT) and telecommunications needs at NMSU. The ICT Customer Service Center hours of operation are from 8:00 am until 5:00 pm Monday through Friday Mountain Time. Please feel free to contact them at 646-1840 or via e-mail at firstname.lastname@example.org.
Please note that support for Canvas learning management system is provided at http://learn.nmsu.edu and more resources are available on the course Homepage.
Further, if you are having any issues with Canvas or Adobe Connect, see that Question Mark in a circle in the Canvas menu on the far left maroon bar? That provides you a quick way to submit a Canvas issue to the people who need to receive it.
Other NMSU Student Learning and Support Resources